Improving Office Organization through the SMART goal process
You will receive 1 credit(s) of continuing education credit upon successful completion of this course. The purchase price of this course is $49.00


This course describes how to define office organization and discusses the SMART goal process as a way to achieve organization priorities, how to evaluate strengths and obstacles and how to create methods to increase follow through.

RenĂ© Johnson, CEC

Learning Objectives:

Upon completion of this course, participants should be able to do the following:

1.      Define how goal setting can support achieving office organization.

2.      Define office organization and objectives.

3.      Identify ways to create and organize priorities.

4.      Describe the SMART goal process for creating an organizing goal.

5.      Evaluate external and internal strengths and obstacles to goal attainment.

6.      Identify ways to stay motivated to follow through.


In order to improve organization in the dental office environment, it is essential to create goals that will enhance follow through of the organizational objectives. This course describes how to define office organization and objectives, set priorities that support the objectives and apply strategic focus through the SMART goal process. Further, by evaluating external and internal strengths and obstacles related to goal attainment and exploring methods to enhance follow through, new habits can be developed and processes implemented that support improved office organization.



  1. Introduction 

  2. Define Office Organization and Objectives

  3. Getting Started/Organization of Priorities

  4. Creating a SMART Goal

    1. Specific

    2. Measurable

    3. Achievable

    4. Reasonable

    5. Time oriented

  5. Example

  6. Strengths/Obstacles

  7. Staying Motivated

  1. Chris Roebuck. Effective Leadership. New York: American Management Association (Marshall Editions Development Ltd); 1999.
  2. Torres H, Ehrlich A. Modern Dental Assisting. 5th ed. Philadelphia, W.B. Saunder Company; 1995.
  3. Canfield, J. The power of focus., Health Communications, Inc. 2000

American Dental Association is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.