ADA CE Course Overview

Team Meetings: Enhance Communication in the Dental Office
You will receive 2 unit(s) of continuing education credit upon successful completion of this course. The registration fee is only $76.00

Description:

This course describes how to plan and execute team meetings and discusses creating agendas, running meetings, reviewing outcomes, and monitoring results while increasing productive communication.

Author:

René Johnson, CEC
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René Johnson, CEC

René Rioux, CEC
Founder, Emerggy Coaching

René Rioux has spent over twenty years working to improve the quality of life for dental professionals and the quality of service for dental patients. With her experience as a Registered Dental Assistant and a Professional Dental Consultant, René understands firsthand the unique challenges of operating a thriving dental practice and maintaining a balanced rewarding life as well.

Bringing her message of personal empowerment to audiences at workshops, seminars, and conferences, René helps dental professionals reconnect with their inner confidence, step out of their comfort zone and achieve their next level of success. Using her Confidence and Risk Emerging Strategies™ (CRES) System, she empowers people to achieve success by: Identifying and overcoming their fears, Removing internal barriers, Unleashing their assertiveness, and Committing to self-care.

In addition to creating continuing education programs; René develops and publishes coaching resources, programs and articles. She works with clients and professional organizations across the country. As a sought-after motivational speaker, René has appeared before audiences of lawmakers, educators, and business leaders.

After completing her professional coach training and earning her certification from an accredited ICF Institute (International Coach Federation), René launched Emerggy Coaching in 2004. In 2005 she expanded from California to Utah and now from her home base there, she helps individual clients grow their personal career goals while coaching business owners to take their enterprises to the next level.

René continues to challenge dental professionals to go after their goals, achieving more powerful results in their personal and professional life. You can find more resources to move yourself along your personal success path, at: http://www.emerggy.com/dental

Learning Objectives:

Upon completion of this course, participants should be able to do the following:

Identify the key components of a team meeting agenda.
Describe the procedures for conducting a team meeting.
Explain the purpose of action steps, monitoring, and reviewing outcomes.
Manage unscheduled interests or concerns that arise during a meeting.
Describe the purpose of briefings outside team meetings.
Identify ways to enhance team communication.

Abstract:

Effective team meetings, also commonly referred to as staff meetings, require advance planning and are an essential part of managing the business of dentistry. This course describes how to plan and run team meetings with an agenda, review outcomes, monitor results, and provide opportunities for team members to contribute, thus increasing their communication skills.

Outline:

COURSE OUTLINE

Introduction
Planning Team Meetings
1. Enhancing the Agenda
2. Scheduling
Running the Meeting
Manage Unscheduled Interests
Determine and Commit to Action Steps
Reviewing Outcomes
Monitoring Results
Briefings
Summary

References:

Torres H, Ehrlich A. Modern Dental Assisting. 5th ed. Philadelphia: W.B. Saunders Co. 1995.
Silberman M. 101 Ways to Make Meetings Active: Surefire Ideas to Engage Your Group. San Francisco: Jossey-Bass/Pfeiffer. 1999.
Chris Roebuck. Effective Leadership. New York: American Management Association (Marshall Editions Development Ltd); 1999.

American Dental Association is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.