Managing Stress in the Dental Office
You will receive 2 credit(s) of continuing education credit upon successful completion of this course. The purchase price of this course is $98.00


This course describes how to manage and reduce reactions to stress, discusses the influence of perception, and analyzes how to evaluate and mitigate stress-causing situations.

Learning Objectives:

Upon completion of this course, participants should be able to do the following:

  1. Define the body’s reaction to stress.
  2. Explain external and internal stressors.
  3. Identify the difference between stress and challenges on the job.
  4. Describe how our perception affects the level of stress.
  5. Identify ways to effectively reduce stress.
  6. Evaluate and manage stress more effectively in the dental office environment.

In order to manage stress effectively in the dental environment, in essence reducing the reaction to stress-causing situations, understanding how our perception relates is essential. This course describes how through awareness of our perceptions we can achieve more appropriate and positive ways to change our reactions to stressful occurrences. Further, by evaluating the most common stress-causing situations in the dental practice, we can identify what needs immediate attention and development methods for managing and reducing stress.


  1. Introduction

  2. Understanding Stress

    1. External and internal stress

    2. Our perception of stress

    3. Changing perceptions

  3. Reduce Stress Reactions (1)

  4. Reduce Stress Reactions (2)

  5. Managing Stress Effectively

  6. Continuous Process

  7. Summary

  1. References: The American Institute of Stress, AIS, Nidus Information Services, 2001 Report
  2. National Institute for Occupational Safety and Health (NIOSH),Stress at work, Publication No. 99-101
  3. Dent Clin North Am. 1986 Oct;30(4 Suppl):S29-36
  4. Mazey KA. Stress in the dental office.J Calif Dent Assoc. 1994 Feb; 22(2):13-9. Review. PMID: 7523615
  5. Bourassa M, Baylard JF.Faculty of Dentistry, Universite de Montreal.Stress situations in dental practice

American Dental Association is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.